Shipping policy

Shipping Cost

Shipping Zone

Shipping Cost

Oceania: Australia, New Zealand

$8 for orders under $100.
Free shipping for orders of $100 or more.

Asia: Hong Kong SAR, Malaysia, Philippines, Singapore, South Korea

$8 for orders under $100.
Free shipping for orders of $100 or more.

North America: Canada, USA (Except Alaska, Hawaii, Marshall Islands, Northern Mariana Islands, Puerto Rico and U.S Virgin Islands)

$8 for orders under $100.
Free shipping for orders of $100 or more.


Processing & shipping time

In-stock orders received by 12:00 p.m. EST Monday-Friday will usually ship the same day. Orders will usually ship the next business day if received after 1:00 p.m. EST on Saturday or Sunday, or on public holidays.

Items in your order may ship at different times, depending on availability. Usually, orders will be delivered within 5-7 business days.

Laifen will make every effort to process orders within the stated time frame. Estimated delivery dates are not guaranteed. Laifen is not liable for shipping delays caused by severe weather or unforeseen events.

To ensure the security of purchases, Laifen may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to the distribution center and inventory availability.

Shipping information can be changed before the order is shipped out by contacting us immediately.


Order Status

If you provided your email address during checkout, you’ll receive a shipping confirmation email once your order ships. This email will include your shipment’s tracking number, allowing you to track your order on the shipping carrier’s website directly. 


Taxes and other charges

Depending on the country of delivery, you may be required to pay extra tax or charges such as VAT and/or import duties. 



We have established warehouses in the US, Canada and Germany, which cover orders in the US, Canada and the whole of Europe. Which warehouse your order ships from depends on the address on the order. If you still need help tracking your order, please feel free to contact us.


Estimated shipping time

US & CA: 2 - 8 days
Asian countries: 5 - 12 days
Australia, New Zealand: 8 - 20 days